Contact Center Agent The Contact Center Agent provides assistance and guidance for members in a variety of areas through the remote branch experience. The Contact Center Agent primarily handles inbound calls, and may conduct transactions, answer routine account questions, and resolve issues to ensure excellent service for members who utilize telephone, secure messaging, or chat banking options at Alabama ONE. Utilize phone system, text, chat, and secure messaging systems to assist members with a wide variety of banking needs. Provides guidance and information to members regarding products and services. Participates in ongoing learning and development to maintain knowledge base of AOCU policies, procedures, and processes. Other duties as assigned. High School Diploma or GED and previous customer service or call center experience are required. The ideal candidate will be passionate about providing exceptional, professional customer service. Must be able to communicate effectively verbally and in writing. High technical proficiency, and the ability to operate various computer systems. Experience working in a financial institution is strongly preferred. This position location will vary: Birmingham Tuscaloosa Montgomery Linden Southside McIntosh Alabama One Credit Union
...Work Schedule: 100% FTE, Monday through Friday 8:00am-5:00pm you will work at UW Health Home Health 2550 Charles St. Additional components of... ...benefits package including: PTO, Medical, Dental, Vision,... ...paternity leave, adoption assistance, tuition assistance Annual...
Kate Spade New York is seeking a Stylist to guide customers in selecting products that fit their aesthetic and lifestyle. You will collaborate with clients to express personal style while demonstrating how Kate Spade products integrate into their wardrobes.Responsibilities...
...provided our members with best-in-class roadside assistance, discounts and rewards, travel services... ...encourage employees to bring their full self to work and support applicants from all... ...ENVIRONMENT & PHYSICAL DEMANDS Hybrid work from home and office required.The physical...
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LeFebvre & Sons, a family-owned heavy-haul and specialized carrier based in Faribault, MN, seeks a Dedicated CDL A Truck Driver for regional and national oversize and overweight loads. In this role, youll operate modern equipment, haul specialized freight, and ensure safe...